Mike was extremely helpful. The factory followed directions and made a beautiful custom bag for me. I am very thankful and plan on ordering many more.

Thank you for the quality product, for a continuous support, and customer service. Shiner is a highly recommended company, Mike gave a Nr 1 customer service. The bag is exactly as on the video. Very nice material. Maybe its PU, but feels and looks like real leather. Packed tight, but easily recovers and gets its shape, no traces on the material.